Can I track my order?

Once your order has dispatched from our warehouse, we will supply you with a confirmation email. This email will include a tracking number, that you can use to track your order. 

How is my order sent?

All orders are packed and dispatched from our head office in Stockholm, Sweden. They are sent by courier and will arrive within 3-5 working days. The courier will deliver the parcel to the address you gave at checkout, and will make 3 attempts if you are not there to receive it at first. Please contact UPS if you have not received your parcel, but you see it has dispatched from our head office 5 days prior. 

Do you ship outside the UK?

Yes, we ship to all EU-countries. You can select your country at checkout. 

What do you charge to deliver to my address?

Swiss Clinic offers free shipping on orders exceeding £50. A shipping fee of £5 is added to orders under £50.

What is the delivery time of an order?

Orders received before 10 am are dispatched the same day (weekdays only) and delivered within 3-5 working days.