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Frequently asked questions

You can find answers to the most frequently asked questions about Swiss Clinic and our products here. Select one of the categories in the drop down list below to view questions related to that topic. If you cannot find the answer to your question, please contact our customer service!

Frequently asked questions

Here's a colleciton of the answers for the most asked questions that we receive from our customers.

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General

General questions about Swiss Clinic, E-commerce amd how to buy from our website.

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Shop at Swiss Clinic

What does it mean to be a customer at Swiss Clinic and how do I proceed?

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Customer Profile

Are you wondering about what information we collect and use, you will find the answers here.

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Payment

Where is my invoice? Has the money been withdrawn? I received a reminder?

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Shipping & Delivery

Here you can find answers to where your goods are and when they arrive.

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Product

What is the quality of the products and what can I expect?

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Returns & Complaints

Here you will find the questions concerning the possible return and complaint.

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About Customer Service

Information about our customer service

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Whitening

Questions about our teeth whitening

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Lashes & Brows

Questions about our eyelash serum

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Diet

Questions about our diet products

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Skin Roller

Questions about our skin roller.

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Rejuvenating Serum

Questions about our Rejuvenating Serum

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Red Eye Relief

Questions about our eye drops.

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Hair

Questions about our hair serum.

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Anti Cellulite

Questions about our Anti Cellulite

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Skincare Collection

Questions about our Skincare Collection

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